• $

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)


 1. What is the minimum order quantity?

The minimum order quantity is 200 pieces per design.

---

 2. Can I print my logo or text on the cable ties?

Yes! We offer custom printing with your logo, slogan, or text directly on the Velcro cable ties.

---

 3. What sizes are available?

We offer various lengths (10 cm – 35 cm and more) and widths (12 mm, 15 mm, 20 mm, 25 mm, 30 mm, etc.). Custom sizes are available upon request.

---

 4. Can I choose the color of the Velcro ties?

Yes. We provide multiple standard colors. For orders over 600 pcs, we can match custom Pantone® colors.

---

 5. How long does production and delivery take?

Production time is usually 21 days after design approval and payment confirmation. We ship via FedEx, DHL, or UPS with free shipping included.

---

 6. Do you ship internationally?

Yes, we offer worldwide delivery. All shipments are traceable and insured.

---

 7. How do I place an order?

1. Email your request and logo to [email: [email protected]]
2. We'll send a quote and visual preview
3. Confirm the design and complete payment
4. Production begins
5. We ship your custom Velcro cable ties

---

 8. Can I request a sample before placing a bulk order?

Yes, samples are available on request. Please contact us for details and sample pricing.

---

 9. What kind of file do you need for the logo?

We prefer vector files (e.g., .AI, .EPS, .PDF). High-resolution .PNG or .JPG may be acceptable in some cases.

---

 10. Can I order other custom promotional products with my logo?

Yes! We also specialize in custom-printed promotional items. Just let us know what you’re looking for — we’re happy to assist.

---

📩 Still have questions?
Feel free to contact us at [email: [email protected]]— we usually respond within 24 hours.