Frequently Asked Questions (FAQ)
1. What is the minimum order quantity?
The minimum order quantity is 200 pieces per design.
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2. Can I print my logo or text on the cable ties?
Yes! We offer custom printing with your logo, slogan, or text directly on the Velcro cable ties.
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3. What sizes are available?
We offer various lengths (10 cm – 35 cm and more) and widths (12 mm, 15 mm, 20 mm, 25 mm, 30 mm, etc.). Custom sizes are available upon request.
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4. Can I choose the color of the Velcro ties?
Yes. We provide multiple standard colors. For orders over 600 pcs, we can match custom Pantone® colors.
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5. How long does production and delivery take?
Production time is usually 21 days after design approval and payment confirmation. We ship via FedEx, DHL, or UPS with free shipping included.
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6. Do you ship internationally?
Yes, we offer worldwide delivery. All shipments are traceable and insured.
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7. How do I place an order?
2. We'll send a quote and visual preview
3. Confirm the design and complete payment
4. Production begins
5. We ship your custom Velcro cable ties
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8. Can I request a sample before placing a bulk order?
Yes, samples are available on request. Please contact us for details and sample pricing.
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9. What kind of file do you need for the logo?
We prefer vector files (e.g., .AI, .EPS, .PDF). High-resolution .PNG or .JPG may be acceptable in some cases.
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10. Can I order other custom promotional products with my logo?
Yes! We also specialize in custom-printed promotional items. Just let us know what you’re looking for — we’re happy to assist.
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📩 Still have questions?
Feel free to contact us at [email: [email protected]]— we usually respond within 24 hours.